Terms of Service

These terms are an agreement between you and FahmiTJ Enterprise (202603128060 (TR0342591-T)) ("we", "us"), a business in Malaysia, for your use of Tracklane ("the service"). By creating an account or using the service you agree to them and to our Privacy Policy. If you use the service for a company or team, you confirm you may bind it. If you do not agree, do not use the service.

Tracklane is a task tracker organised into workspaces, with projects, tasks, recurring work, dashboards, search, and optional connections to tools such as Claude. We may change, add or remove features. We will try to give notice of changes that remove something you rely on.

You must be at least 18 and able to enter a contract. Give accurate details and keep your password secret. You are responsible for what happens under your account. Tell us at once at support@tracklane.my if you think it has been misused. One person, one account; do not share logins.

You can create workspaces and belong to several. Each workspace has an owner and members with roles (owner, admin, member, viewer). Owners and admins decide who joins, what roles people have, and which connectors and tokens are allowed. A workspace owner can transfer ownership, export the workspace's data, and delete the workspace. The owner of a workspace is responsible for the people they invite and for their use of the service.

You and your workspace keep all rights in what you put into the service ("your content"). You give us permission to store, process and display it only as needed to run and secure the service for you and your workspace, and as set out in the Privacy Policy. You promise that you have the right to upload your content and that it does not break the law or anyone's rights. We do not claim ownership of it.

Do not use the service to: break the law; upload malware or content you have no right to share; harass or harm others; try to read another workspace's data or bypass limits and security; probe, scan or overload the service; send spam through invitations; resell or white-label the service without our written consent; or help anyone else do these things. We may apply rate limits and quotas.

You may connect tools such as Claude so that they act for you in the workspaces you choose, or create API tokens that act for you in the workspaces you choose. You are responsible for what a connected tool or token does with your access and for choosing tools you trust. Their own terms apply to them. Keep tokens secret and revoke any you no longer need in Settings.

We aim to keep the service available, but it may be interrupted for maintenance, faults or reasons outside our control. We do not promise that it will be uninterrupted or error free. Keep your own copy of anything important; you can export a workspace at any time.

The service is currently free to use within the limits shown in the app. If we introduce paid plans we will tell you in advance and will not charge you unless you agree to a plan.

You can stop using the service at any time and can close your account by writing to us. We may suspend or end your access if you break these terms, if your use puts others or the service at risk, if the law requires it, or if we stop offering the service (with reasonable notice where we can). When a workspace is deleted, access ends immediately and the data is permanently removed after 30 days, during which the person who deleted it can restore it.

The service is provided "as is" and "as available". To the extent the law allows, we give no promises about it being suitable for your purposes, free from errors, or secure against every threat, and we exclude all warranties that are not required by law.

To the extent the law allows, we are not liable for indirect or consequential loss, lost profits, lost data or business interruption. Our total liability to you for any claim about the service is limited to the greater of the amount you paid us in the 12 months before the claim and RM 100. Nothing in these terms limits liability that cannot be limited by law.

We may update these terms. We will change the date above and, for significant changes, tell you in the app or by email before they take effect. If you keep using the service after the change takes effect, you accept the new terms.

These terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction over any dispute about them or the service.

FahmiTJ Enterprise (202603128060 (TR0342591-T))
support@tracklane.my